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Best Hotel Guest Communication Solutions 2025 — Live Chat & Messaging Tools
Quick, responsive, and hassle-free guest communication is the best way to engage with prospects before their stay, and with even guests who are currently staying in rooms at the property. There is no need for guest communication to stop once the room's door closes, and using a real-time guest communication solution with live chat, surveys, feedback, reviews, etc., can solve issues before they become bigger problems.

Gavin Hughes
Sep 1713 min read


Top 5 Features to Look for When Shopping for a Channel Manager
Though it's essential to choose a Channel Manager for your property, the abundance of options can make the process seem overwhelming...

Gavin Hughes
Sep 34 min read


Top 5 Benefits of Using a Channel Manager at your Hotel
A Channel Manager increases your online visibility and lets you take advantage of the Billboard Effect: the opportunity to sell more rooms by connecting to new Online Travel Agencies.

Gavin Hughes
Sep 33 min read


Top 12 Strategies for Maximizing Hotel Profits Using Advanced Revenue Management Systems (RMS)
While there are various Revenue Management Systems (RMS) present in the market, and the decision depends on the hotel’s size and needs, there are some strategic considerations before implementing a system.

Graham Maclennan
Jun 104 min read


Smart Hotels: Everything You Need to Know
As we navigate our lives in an age of relentless technological advancements, we discover a growing narrative around innovative...

Gavin Hughes
May 74 min read


Best Hotel Channel Manager Software: Complete Guide
Channel Manager software automates hotel inventory, rates, and availability updates across all booking platforms, saving time, preventing overbookings, and expanding your revenue potential.

Gavin Hughes
Mar 19 min read
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