Quick, responsive, and hassle-free guest communication is the best way to engage with prospects before their stay, and with even guests who are currently staying in rooms at the property. There is no need for guest communication to stop once the room's door closes, and using a real-time guest communication solution with live chat, surveys, feedback, reviews, etc., can solve issues before they become bigger problems.

With my experience in managing clients around the globe, and the fact that they often need help with choosing the right set of tools, I thought I'd give you some important information - an everything-to-know kind of guide - to help you make an informed choice.

Looking to maximize your hotel's revenue in 2025? Our comprehensive guide compares the top revenue management systems (RMS) to help you...

A Channel Manager increases your online visibility and lets you take advantage of the Billboard Effect: the opportunity to sell more rooms by connecting to new Online Travel Agencies.

While there are various Revenue Management Systems (RMS) present in the market, and the decision depends on the hotel’s size and needs, there are some strategic considerations before implementing a system.

Now that you know what a Channel Manager is, it is time to consider how to best use it: let’s learn about channel management and the best distribution strategies you can adopt at your hotel!

Search for “hotel Channel Manager” on Google, and you will be amazed to see how many of them are available online! Which one to choose?!... Without further ado, here are our top 10 tips:

With dozens of booking engines promising to transform your website into a booking machine, how do you choose the right one? We've ranked the booking engines that actually deliver results to our global community of hoteliers. Not marketing promises – real conversion rates, proven ROI, and genuine hotelier satisfaction.

Channel Manager software automates hotel inventory, rates, and availability updates across all booking platforms, saving time, preventing overbookings, and expanding your revenue potential.

Fuelled by advancements in technology and data proliferation, decision-makers are continually seeking more sophisticated ways of understanding their operations, guests, and broader market conditions. One key area that stands out in this pursuit of knowledge-based management is the growing adoption and use of business intelligence tools.

In simple terms, PMS software enables your staff to spend less time on repetitive administrative tasks and helps them focus more efficiently on guests.