Quick, responsive, and hassle-free guest communication is the best way to engage with prospects before their stay, and with even guests who are currently staying in rooms at the property. There is no need for guest communication to stop once the room's door closes, and using a real-time guest communication solution with live chat, surveys, feedback, reviews, etc., can solve issues before they become bigger problems.

With my experience in managing clients around the globe, and the fact that they often need help with choosing the right set of tools, I thought I'd give you some important information - an everything-to-know kind of guide - to help you make an informed choice.

A Channel Manager increases your online visibility and lets you take advantage of the Billboard Effect: the opportunity to sell more rooms by connecting to new Online Travel Agencies.

In this article, we’ll take a look at the average cost of a Channel Manager software and provide relevant information.

It wasn’t very long ago that robots were part of the sci-fi realm. We didn’t see them waltzing about, performing tasks, understanding us,...

Here are five impactful communication solutions your hotel should use to enhance the guest experience.

In this article, we are looking at how the adoption of contactless technology can improve competitiveness, personalization of service, and the day-to-day management of the business.